Transforming the SOC in the age of AI

With a shortage of cyber talent, Singtel’s Managing Director of Enterprise Data and Managed Services, William Woo, argues that we must better leverage machines to analyze huge volumes of data. Machines will be complimentary not a replacement to humans — and the seamless work between human and AI will allow us to focus on most important tasks.

Singapore 2017
William Woo
Managing Director, Enterprise Data and Managed Services
Singtel
William Woo is the Managing Director of Enterprise Data and Managed Services. He is a veteran in the information and communication technology industry with more than 25 years of experience. He joined Singtel from Xchanging PLC, a London-listed business processing and technology service provider and integrator, where he served as Managing Director for South East Asia. William started his career with leading global outsourcing firm Electronic Data Services Corporation (EDS).
William graduated with a Bachelor of Applied Science in Computing (Distinction) from the Queensland University of Technology, Australia and obtained an Executive MBA from the National University of Singapore.